Shipping policy

Shipping Policy

At Organics By Madni, we strive to deliver your orders quickly and safely.

Order Processing

• Orders are processed within 24 hours of confirmation.
• Orders placed on weekends or public holidays may be processed on the next working day.

Delivery Time

• Standard delivery takes 2–5 working days across Pakistan.
• Delivery times may vary for remote areas or due to unforeseen courier delays.

Shipping Charges

• Shipping charges, if applicable, will be displayed at checkout before payment is completed.

Order Tracking

• Once your order has been shipped, you will receive tracking information to monitor your delivery status.

Cash on Delivery & Online Payments

• We offer Cash on Delivery (COD) and secure online payment options for your convenience.

Incorrect Address Information

• Please ensure your shipping address and contact details are accurate. We are not responsible for delays caused by incorrect information provided by the customer.

Damaged or Leaked Packages

• If your order arrives damaged, leaked, or tampered with, please contact our support team within 48 hours of delivery with photos of the package and product.

Need Help?

For any shipping-related questions, please contact our customer support team. We are always happy to assist you.